Four Tips to Become a Great Change Manager
Helping you transform successfully and quickly
Four ideas that can help you become better at managing change.
Change management needs to be understood within the context of your own business, your own organisational change model, your processes and your values. While you need to understand the issues at a theoretical and broad level, successful change initiatives work best when understood within context.
A new curriculum for a critical new breed of Talent Advisors
Let’s take a look at how organisations are able to successfully realise quantifiable benefits through effective change management. These organisations invest proportionately in professionals who fully understand what it takes – and are able to apply the correct proportions by way of ‘art’ and ‘science’ – to embed a new capability within an organisation.
Change Managers who do it well are both interested in, and motivated by, the physiological and psychological effects of change on different people.
Here are four tips that can help you become a great Change Manager :
1) Be inherently interested in the complexities of human nature
Change management is all about the human side of change, and us humans are pretty complex creatures. Change Managers who do it well are both interested in, and motivated by, the physiological and psychological effects of change on different people.
They understand the nuances of individual personal and communication styles, human responses to change (both in language and behaviour), and apply appropriate strategies with this knowledge as their foundation.
2) Use “Rich Communication” Techniques
Great Change Managers are flexible communicators. They understand that individuals listen best in a multitude of different ways, and use all of the different modes and media available to them to cater to these different styles.
In order to use an optimal mix of communication media, they endeavour to truly understand their stakeholders, how they receive and respond to information, and therefore how best to engage and maintain their interest.
Great Change Managers take people on a journey by way of storytelling.
3) Be an enthusiastic leader and engage at all levels
Too many organisations are still trying to effect change through either authoritarian decree or micro-management. Great Change Managers know that effective change leadership means involving and engaging every layer in the change process, with each layer understanding the instrumental part it plays in the collective and ultimate success of the change.
4) Use stories to engage people with change
Facts and figures may sound great, but do they provide a sufficiently compelling case for successfully embedded change?
Great Change Managers take people on a journey by way of storytelling. This is one of the most powerful ways of engaging humans because it does so on an emotional level. Stories embed themselves more permanently into the human mind by engaging the senses. Good stories should paint a picture of a current and a future state, engaging as many of the senses as possible, and should look to the future as though this future already exists.
Do you know of any other useful tips?
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Headline image courtesy Ryan McGuire of Gratisography