Module 1 – Making a Start (Start any and every talk with a BANG. Make them love listening to you from the start. You will learn how to start a talk, whether you’re delivering a presentation, speech or chairing a meeting. The formal and informal aspects will be discussed including a comparison of British vs US English. The language of reports will be compared to the language of speaking and business writing. You will learn the distinction between direct and indirect speech and what to use to drive impact. You will learn the subtle balance between impact and politeness).
Module 2 – Utilising Visuals (You will learn to talk about numbers in a way that does not bore and that entertains and exudes fun. Remember, you can be excused for making a mistake but there is no excuse for being boring. You will review the language of graphs, charts, tables and numbers. You will learn how to make informative content entertaining and learn about the art of disguise. You will find out the rule of thumb when talking about numbers that you want etched in your audience’s memory).
Module 3 – Voice Management (Why is Al Pacino so entertaining? What is the Bill Clinton way? Here, you will examine words that sound “rich” and learn how to select words that suit your voice and personality. You will discover how to improve clarity through articulation techniques, clustering, pacing and inflection. You will learn breathing techniques to enhance delivery and to calm yourself when stressed. Movie clips of great speakers as well as good/bad speeches (Clinton vs Bush for example) will be reviewed and compared).
Module 4 – Fundamental Techniques to “Hook” Your Audience (What is the biggest challenge for any speaker? Even if smart things are being discussed, the audience is simply not listening. Research reveals that a person’s attention span peaks in the first 10 minutes before they get distracted. Modules 4 and 5 address this challenge. You will learn about emphasis, weaving intensifiers or softeners into your presentation, creating anticipation and the three ways of designing the powerful and effective technique of Repetition).
Module 5 – More Great Techniques to “Hook” Your Audience (You will learn about Rhetorical Questions, Dramatic Contracts, the Golden Rule of Chunking in Three’s, Rapid Fire, Build Ups and Knock Downs. This module will also show you techniques of connecting with your audience because people buy from people they like and connect to. You don’t want to just communicate but to connect).
Module 6 – Business Language (This is about the art of being different and having your audience say, “Wow, you are simply amazing!”. This module focuses on rich words, phrases and some key business idioms that can and should be used in speaking. The idea is to use words and phrases that are understood by all and yet, to differentiate yourself so that people want more of you when you are done).
Module 7 – Handling Questions (Don’t let anyone ruin a good presentation by raising a question that is not handled properly. There are four types of questions : good, difficult, unnecessary and irrelevant. You will learn about the physiology of crowds as an audience, the delicate yet precise way to handle a hostile and the recommended body language to help you do that. You learn about the physiology of hostiles and how to plan for questions at large events).
Module 8 – Body Language and Stress Management (Learn about dressing, power poses and weak poses, reading people from their body-hand gestures, how to mimic and the art of openness. This module will review eye contact, gestures and body movements and how to curb stress before it gets embarrassing. Common manifestations discussed include sweating, rapid heartbeat, shaky legs, trembling voice, butterflies in the stomach and dry mouth. Reading references are provided including references to TEDtalks).
Practical – Presentations and Feedback (The training will end with participant presentations. Each presentation (6-8 minutes) will be followed by immediate trainer feedback. Video taping is optional depending on the individual/group. Videos of individual presentations are not reviewed in class as it is extremely time consuming. The preparation of powerpoint slides will not be discussed but the main guidelines will be highlighted. Pros/cons of Powerpoint vs Prezi will be discussed briefly).